Green Shed
2Your orderCollection in 20 min
- Smash Burger£12.50Qty 1
- Pasta from Flour & Co.£11.50Qty 1
- Subtotal
- £24.00
- Service
- £1.20
- Total
- £25.20
Checkout
For restaurants and takeaways
More direct orders. Less service chaos.
Hosted menu, checkout, staff acceptance and customer updates in one direct ordering link.
Card authorised. Staff accept before capture.
- Accept order
- Update estimate
- Decline order
- MenuCustomers order from your live menu
- CheckRules catch delivery gaps early
- DecideStaff accept before capture
- UpdateCustomers track progress without ringing
Direct should mean more control, not another queue to babysit.
Marketplaces make ordering easy, then keep the customer relationship. Basic forms can create a different problem: a paid order lands when the kitchen cannot take it. Seymour keeps the direct path under staff control.
What gets easier for the shop
The order path follows service reality: menu rules, payment timing, staff decisions and customer updates.
A direct menu under your brand
Customers order from your menu, your fulfilment choices and your customer account journey.
Payment waits for acceptance
Stripe authorises the card first. Staff capture payment after they accept the order.
Busy-night controls
Accept, decline, change collection times and assign delivery without decoding a half-paid mess.
Fewer order-chasing calls
Status pages and service emails tell customers where their food is after checkout.
Payment waits. Staff stay in charge.
Checkout stays quick for customers. The decision that can hurt the kitchen waits for staff.
- Basket
Customer orders from you
They choose from the live menu, add notes, pick collection or delivery, then head to checkout.
The shop owns the menu path and the customer relationship.
- Rules
Seymour checks the rules
Minimum order, delivery charge, fulfilment method and location setup are checked before card authorisation.
Guard rails do their job before service gets loud.
- Staff
Staff choose yes or no
The console shows basket, contact details, estimate, notes and payment state before money is captured.
A person can protect the kitchen when the rush bites.
- Update
Payment follows the decision
Accepted card orders capture payment. Declined card orders release the outstanding authorisation.
Customers can check progress without phoning the shop.
The operational bits are already in the drill.
The first release focuses on the questions owners ask before putting an order link in front of customers.
- Ordering
- Live storefront, basket, checkout, fulfilment options and customer account tools.
- Payments
- Card authorisation through Stripe Checkout, with capture after staff acceptance where manual capture is configured.
- Service
- Staff console for accept, decline, estimates, driver assignment, reconciliation and order history.
- Launch checks
- Readiness screens show missing menu, payment and location setup before a business goes live.
Simple monthly pricing
Start with the plan the shop needs now. Every plan is per active trading location, with a 14-day free trial at launch.
Direct
Core direct ordering for shops that want a predictable monthly platform cost.
£49per location, per month
- Hosted storefront, basket and checkout
- Menu, modifiers, allergens and availability
- Collection, delivery, zones and opening windows
- Staff order console with acceptance controls
- Customer status pages and service emails
- Customer accounts, saved addresses and reorders
- 0% Seymour commission on food orders
Brand
Recommended
Direct ordering plus storefront appearance controls for shops that want the ordering page to feel more like their own.
£69per location, per month
- Everything in Direct
- Light and dark logo uploads
- Primary and accent colour controls
- Light, dark or system storefront mode
- Surface and corner style controls
- Logo presentation options
- Appearance preview before launch
- Trial
- 14 days free when the storefront goes live.
- Contract
- Monthly subscription. Cancel in billing settings and keep service until the paid period ends.
- Fees
- 0% Seymour commission. Stripe processing fees are separate from Seymour subscription fees.
- Annual billing
- Not part of the launch offer yet. We plan to add annual billing after the first pilots.
Growth can wait until it is real
A Growth tier is planned, but we will not sell features before they exist. Early shops can help decide what comes first.
Planned
Discount vouchers and offer codes
Controlled discounts for specific order types, dates or customer groups.
Planned
Loyalty points for customer accounts
Rewards customers can use in the basket when they order direct.
Planned
Special offers and bundles
Common takeaway promotions without staff editing menu prices by hand.
Exploring
Customer campaigns
Consent-led campaigns using customer accounts and order history.
Put Seymour through a service-night drill.
Try the demo order, then ask how Seymour would fit your menu, Stripe setup and launch checks.